Returns & Exchanges
We want you to glow with confidence, but if you are not 100% satisfied with your Bondi Sands purchase, we offer a 30-day return policy for unopened and unused products. Please ensure all items are in their original packaging to qualify for a full refund or exchange.
Check Eligibility
Ensure your items are unopened, unused, and purchased directly from our official website within the last 30 days.
Contact Support
Email our customer care team with your order number and reason for return to receive your unique Return Authorization Number.
Pack Your Items
Securely package your products and include the Return Authorization form inside the box to prevent any processing delays.
Ship and Track
Send your package using a trackable shipping service; once received and inspected, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing